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Payment Policy

At Scentstories, we are committed to providing a secure and convenient payment experience. Below is a list of accepted payment methods for your purchases.

Accepted Payment Methods

Debit & Credit Cards

  • Visa Debit Card
  • Mastercard Debit Card
  • Visa Credit Card
  • Mastercard Credit Card
  • American Express (Amex) Credit Card

Online Banking (Net Banking)

We accept payments via Net Banking from the following banks:

  • Bank of Baroda
  • Karur Vysya Bank
  • RBL Bank
  • YES Bank
  • Dhanlaxmi Bank – Retail
  • Punjab National Bank (Corporate & Retail)
  • IndusInd Bank
  • Federal Bank
  • Karnataka Bank
  • Tamilnad Mercantile Bank
  • DCB Bank
  • Dhanlaxmi Bank – Corporate
  • Airtel Payments Bank
  • Deutsche Bank
  • The Nainital Bank
  • Jammu & Kashmir Bank
  • IDBI Corp Bank
  • Kotak Mahindra Bank
  • Catholic Syrian Bank
  • Central Bank of India
  • City Union Bank
  • Janata Sahakari Bank (Pune)
  • Bank of India
  • IDBI Bank
  • IDFC First Bank
  • Bank of Maharashtra
  • Cosmos Bank
  • Indian Bank
  • UCO Bank
  • SVC Co-operative Bank Ltd
  • South Indian Bank

UPI & Wallets

  • UPI (PhonePe, BHIM UPI, etc.)
  • Airtel Payments Bank
  • Freecharge (PayLater, UPI, Wallet)
  • Citrus Wallet
  • Ola Money (Postpaid + Wallet)
  • PhonePe / BHIM UPI

Pay with Rewards

Where applicable, we also support payment using eligible reward points.

Security and Privacy

All transactions at Scentstories are processed through secure, encrypted payment gateways. We do not store your card or banking details. For more information, please refer to our Privacy Policy and Terms of Service.

Contact Us

If you have any questions or need assistance with a payment:

  • Company Name: Scentstories
  • Email: support@scentstories.in
  • Phone: +91 9137 098 427
  • Contact Form: Click Here
  • Address: 24, Arab Building, Sewri Cross Road, Mumbai 400015
  • Business Hours: Monday - Friday: 9:00 AM to 8:30 PM (GMT+05:30)
  • Response Time: We aim to respond within 1 Business day.